Question 1

Is Propane Safe to Use in My Home or Business?

Accepted Answer

Yes, propane is a safe and efficient energy source when used properly. Ted Johnson Propane follows strict safety protocols and industry standards to ensure safe installations, inspections, and deliveries. Like any fuel, it must be handled responsibly to avoid risks.

Question 2

What Should I Do If I Smell Gas?

Accepted Answer

Leave the area immediately. Do not turn on lights, use your phone, or create any sparks. Once you're at a safe distance, call 911 and then contact Ted Johnson Propane. We'll dispatch a trained technician to investigate and resolve the issue.

Question 3

How Can I Tell If There’s a Propane Leak?

Accepted Answer

The most common sign is the smell of rotten eggs. You may also hear a hissing sound near your tank or connections. If you suspect a leak, leave the area, avoid flames or sparks, and call us immediately for emergency service.

Question 4

Why Does Propane Smell Like Rotten Eggs?

Accepted Answer

Propane is naturally odorless. A chemical called ethyl mercaptan is added to give it a strong sulfur or rotten egg smell, making leaks easier to detect. If you ever smell this, it’s time to take immediate safety steps.

Question 5

Can Propane Tanks Explode?

Accepted Answer

It’s extremely rare. Propane tanks are designed with multiple safety features and undergo rigorous testing. Explosions typically only occur under extreme, unsafe conditions. Regular maintenance and proper usage help prevent these risks.

Question 6

How Do I Safely Store a Propane Tank?

Accepted Answer

Store tanks outdoors, upright, and on a flat surface. Keep them away from heat sources, direct sunlight, and enclosed spaces like garages or sheds. Never store tanks indoors or near open flames.

Question 7

Is It Safe to Use a Propane Appliance Indoors?

Accepted Answer

Yes, if the appliance is specifically designed and approved for indoor use. Always follow the manufacturer’s instructions and ensure the area is well ventilated. Never use outdoor propane appliances inside.

Question 8

What Is the Proper Way to Turn Off My Propane Supply?

Accepted Answer

Locate the shut-off valve on your tank and turn it clockwise until it stops. If you’re unsure how to do this safely, contact Ted Johnson Propane for help. We also offer training during installations.

Question 9

Can I Transport a Propane Tank in My Vehicle?

Accepted Answer

Yes, but follow these guidelines: keep the tank upright, secure it so it doesn’t tip, and transport it in a well-ventilated area. Never leave a propane tank in a hot or enclosed vehicle.

Question 10

How Often Should My Propane Tank Be Inspected or Recertified?

Accepted Answer

Aboveground tanks should be inspected regularly and recertified every 10 to 12 years, depending on the tank type and usage. Ted Johnson Propane offers tank recertification services to help you stay compliant and safe.

Question 11

Do I Need to Be Home for Propane Delivery?

Accepted Answer

Not always. If your tank is accessible and we have safe access, you do not need to be home. For new customers or first-time deliveries, we may need someone onsite for safety verification.

Question 12

What Should I Do If My Propane Tank Runs Out Completely?

Accepted Answer

Contact Ted Johnson Propane immediately. Running out of propane can cause appliance malfunctions and requires a safety leak check before service is restored. Avoid tampering with the system yourself.

Question 13

How Can I Prevent My Tank From Running Empty?

Accepted Answer

Sign up for our automatic delivery service. We monitor your usage and schedule deliveries before your tank runs low, giving you peace of mind and uninterrupted service.

Question 14

Who Is Responsible for Maintaining My Propane System?

Accepted Answer

Ted Johnson Propane handles tank maintenance, leak checks, and deliveries for our customers. However, it’s your responsibility to keep the area around the tank clear and follow usage guidelines.

Question 15

What Should I Do With My Propane System During an Earthquake or Wildfire?

Accepted Answer

Turn off the main gas supply valve if it’s safe to do so. Stay informed through emergency alerts and evacuate when required. Once safe, contact us to inspect your system before restarting service.

Question 16

Can Extreme Heat Affect My Propane Tank or Usage?

Accepted Answer

Yes, high temperatures can increase pressure inside the tank. Our tanks are equipped with pressure relief valves, but always store and operate propane tanks in shaded, ventilated areas to reduce heat exposure.

Propane Safety FAQs:
Answers to Common Questions

Smarter Propane Use Starts Here

General Propane Safety

Usage and Equipment

Maintenance and Delivery

Emergency and Weather

Still Have Questions About Propane Safety?

(626) 337-1222

5140 Elton St, Baldwin Park, CA 91706

Monday-Friday:
8:00 AM - 4:00 PM

GET STARTED With Ted Johnson Propane